Included in Every New Guest Experience:

Hair & Scalp Analysis (H.A.S.A.)
A personalized in-depth assessment of your hair, scalp, density, maintenance habits, and overall hair health. This allows us to better understand your goals, identify potential concerns, and create customized recommendations tailored to your hair needs and lifestyle.

Serenity Signature Session
Our luxury wellness-focused treatment experience is designed to restore both hair and nervous system relaxation. This guest-favorite experience — lovingly known by many clients as “The Serenity Knockout” — includes luxury scalp cleansing with Faie Pro Hair Care products, a deep conditioning treatment for curls or hot oil treatment for locs, scalp treatment, aromatherapy, extended scalp massage, and 15–20 minutes of relaxation time. Guests also enjoy optional warming or cooling eye masks, cozy blankets, enchanted forest-inspired music, mood lighting, and optional lumbar support during their shampoo experience.

Precision Trim / Haircut
A customized trim or haircut performed on dry or stretched hair to support healthy hair maintenance, shape, manageability, and long-term hair goals. Trimming is performed as needed based on the condition and overall health of the hair.

Traditional Loc Maintenance Experience

Loc Consultation